Shipping policy

Shopify Store Shipping Policy Template

Thank you for choosing our store! To help you clearly understand the delivery-related matters of your order, we have formulated this shipping policy. The following terms cover core information such as order processing, shipping fee standards, delivery timeframes, international shipping instructions, and after-sales support. Placing an order indicates that you have read and agreed to the terms of this policy. We reserve the right to update this policy in accordance with operational adjustments and changes in the logistics industry. The updated policy will be posted in the announcement section on the store's homepage; please pay attention.

I. Order Processing Time

1. Regular Order Processing: All orders that have been successfully paid will have their inventory preparation and shipping confirmation processes completed within 1 to 3 working days (excluding weekends and public holidays). If you complete the payment before 5 o'clock on a working day and the product is in stock, we will prioritize processing it on the next working day; orders paid after 5 o'clock will be processed on the next working day. 2. Special Order Instructions: The processing time for pre-ordered items and customized products is as shown on the product detail page. The production cycle is 3 to 5 days, and the shipping cycle is 1 to 3 working days, totaling usually 3 to 7 working days. For processing delays caused by peak order periods (such as Black Friday, Christmas, Double Eleven, etc.) or force majeure events (such as natural disasters, suspension of logistics hubs), we will notify you in advance through store announcements or order notifications. The processing time may be extended by 3 to 5 working days.

	Regular order	Special order
Processing Time	1-2 days	3-5 days
Shipping Time	3-5 days	3-5 days
Total Time	3-7 days	7-10 days

II. Shipping Coverage & Carriers

1. Shipping Coverage: Our store supports shipping to most countries and regions worldwide. The specific deliverable areas are subject to the display on the checkout page. Some remote areas (such as islands, war-torn areas, and areas with weak logistics infrastructure) may not be deliverable, or an additional remote area shipping fee may be required.

2. Partner Carriers: We cooperate with multiple well-known carriers through Shopify Shipping to provide you with cost-effective shipping services, including but not limited to:

Within the US: USPS (with shipping discounts of up to 88%), UPS, DHL Express
Within Canada: Canada Post (with shipping discounts of up to 58%)
Within Australia: Sendle
International Shipping: DHL Express (covering over 220 countries and regions, with shipping discounts of up to 80%), FedEx, local mainstream postal operators

3. Shipping Method Selection: You can choose shipping methods such as standard shipping, expedited shipping (e.g., next-day delivery, 1-2 business days delivery) according to your needs during checkout. The timeframes and fees for different methods are subject to the system calculation.

III. Shipping Fee Standards

1. Regular Shipping Fees: Shipping fees are calculated based on the weight, volume, shipping destination, and selected shipping method of the order items. The specific amount will be automatically displayed on the checkout page, which you need to pay together with the order.

2. Free Shipping Policy: When the order amount meets the following conditions, you can enjoy free shipping service for the corresponding region: